1. Introduction

We value your trust and are committed to protecting your privacy. This Privacy Policy applies to all information collected through our website, phone calls, emails, or in-person interactions while providing our services.

2. Information We Collect

We may collect personal information including but not limited to your name, contact number, email address, pickup and delivery addresses, inventory details, and payment-related information.

3. How We Use Your Information

The information collected is used to provide relocation services, process bookings, communicate updates, generate invoices, improve customer experience, and comply with legal requirements.

4. Information Sharing & Disclosure

We do not sell or rent your personal data. Information may be shared with trusted partners such as drivers, insurance providers, and logistics vendors solely for service execution.

5. Data Security Measures

We implement reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no system is completely secure.

6. Cookies & Website Tracking

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You may disable cookies in your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such websites.

8. Retention of Data

Personal data is retained only as long as necessary to fulfill service obligations, comply with legal requirements, or resolve disputes.

9. User Rights

You have the right to access, update, or request deletion of your personal information, subject to legal and operational requirements.

10. Payment Information

Payment transactions are processed through secure third-party gateways. We do not store sensitive financial details such as card numbers or CVV data.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Legal Compliance

We may disclose personal information if required by law or in response to valid legal processes or government requests.

13. Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page, and continued use of our services implies acceptance.

14. Consent

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

15. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us using the details provided on our website.